Submit Logs from Web Softphone
1. Right Click the web softphone application and select Inspect (highlighted in Red) 2. This will open the DevTools popup window. Select Console located towards the top of the window 3. Save the messages listed under Console. To save, press Ctrl+A to select all the messages and right-click and select Save as. Inc…
Clear Cookies and Site Data
If accessing the web softphone by navigating to 1. Click the 'View Site Information' button located to the left of the URL bar 2. Click 'Cookies and site data' 3. Skip to step 4 for the next steps If accessing the web softphone via the PWA 1. Click the 3 dots located in the upper right-hand corner 2. Click…
Download Web Soft Phone Progressive Web App
The Web Softphone Progressive Web App (PWA) allows for access to the web softphone from your desktop. This also allows for the web softphone to utilize Chrome to run without opening Chrome To download the Progressive Web App (PWA) of the Web Softphone, you must log into the Web Softphone in Chrome. Once logge…
How do I use the Web Soft Phone
YouTube Video Outlining Usage If you are already logged into the CallHarbor Portal press the Web Softphone link in the upper right corner. You can also log into the web softphone directly using The web softphone will open in a new tab if accessed from the portal but will remain in the same tab if the ur…
