Check what version of the Web Softphone or Progressive Web App you are on
To check what version of the web softphone you are using, click the "hamburger" menu on the top left of the screen (if you don't see one, you may need to maximize or fullscreen the window that your phone is in), then scroll down and click on the "Settings" gear. At the bottom of the menu, it will say "Version" with a…
Install the New Progressive Web App (PWA) (version 44.1.1)
Open the previous version of PWA (search the start menu for "Callharbor" or "Snapmobile" if you don't see the icon) Go to "Settings" and either screenshot or make note of what audio devices are selected for "Microphone" and "Audio Output" 1. Click the three vertical dots in the top right (next to minimize windo…
Add permissions for Progressive Web App (PWA) or Web Softphone
Step 1. open Google Chrome and go to the 3 vertical dots in the top right corner: 2. Click on "Privacy and Security" menu on the left-hand side: 3. Click on "Site Settings" 4. click on "View permissions" 5. near the top of the screen, type "callharbor" into the search bar and hit enter 6. click on the…
