Enabling and Sending Log Files with CallHarborUC
To enable SIP Logs: iOS (left side) : Click the 3 dots in the corner Android (right side) : Click the 3 dots in the corner and tap "Settings" iOS (left side) : Select Preferences Android (right side) : Select Preferences iOS (left side) : Turn On "Log SIP traffic" Android (right side) : Turn On "Log…
Submit Logs from Web Softphone
1. Right Click the web softphone application and select Inspect (highlighted in Red) 2. This will open the DevTools popup window. Select Console located towards the top of the window 3. Save the messages listed under Console. To save, press Ctrl+A to select all the messages and right-click and select Save as. Inc…
