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Clear Cookies and Site Data

If accessing the web softphone by navigating to  1. Click the 'View Site Information' button located to the left of the URL bar 2. Click 'Cookies and site data' 3. Skip to step 4 for the next steps If accessing the web softphone via the PWA 1. Click the 3 dots located in the upper right-hand corner 2. Click…

Submit Logs from Web Softphone

1. Right Click the web softphone application and select Inspect (highlighted in Red) 2. This will open the DevTools popup window. Select Console located towards the top of the window 3. Save the messages listed under Console. To save, press Ctrl+A to select all the messages and right-click and select Save as. Inc…

Add permissions for Progressive Web App (PWA) or Web Softphone

Step 1. open Google Chrome and go to the 3 vertical dots in the top right corner: 2. Click on "Privacy and Security" menu on the left-hand side: 3.  Click on "Site Settings" 4. click on "View permissions" 5. near the top of the screen, type "callharbor" into the search bar and hit enter 6. click on the…

Download Web Soft Phone Progressive Web App

The Web Softphone Progressive Web App (PWA) allows for access to the web softphone from your desktop. This also allows for the web softphone to utilize Chrome to run without opening Chrome To download the Progressive Web App (PWA) of the Web Softphone, you must log into the Web Softphone in Chrome. Once logge…

How do I use the Web Soft Phone

YouTube Video Outlining Usage If you are already logged into the CallHarbor Portal press the Web Softphone link in the upper right corner. You can also log into the web softphone directly using The web softphone will open in a new tab if accessed from the portal but will remain in the same tab if the ur…

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