Contacts
This article assumes you are logged into the Manager Portal . If you do not know your login name or password, please click here or contact CallHarbor Support . Portal - Your Extension * Access Contacts * Filter Contacts * Search Contacts * Add Contact * Edit Contact * Delete Contact * Import Contacts *…
Using the Web Soft Phone
This article assumes you are logged into the CallHarbor Portal . You can also log into the Web Softphone by going to: control.callharbor.com/webphone/login If you do not know your login name or password, please click here or contact CallHarbor Support . Access The Web Softphone Dial Pad Call Center * My Qu…
Log In and Out of Queues
Agent Status * Types * Status Online Single Call Offline End Shift Lunch Break Meeting Other Web Softphone * Status * All Queues * Specific Queue Portal * Your Extension Status All Queues * Another Extension Status All Queues Specific Queue Agent Status Agent Status is a use…
