Call Recordings
This article assumes you are logged into the Manager Portal as a Call Center Agent and that call recording has been enabled for your extension, or on-demand recording was used. If you do not know your login name or password, please click here or contact CallHarbor Support . Recording Retention Time Locate…
Call Recordings
This article assumes you are logged into the Manager Portal as an Advanced User and that call recording has been enabled for your extension, or on-demand recording was used. If you do not know your login name or password, please click here or contact CallHarbor Support . Recording Retention Time Locate a …
Call Recordings
This article assumes you are logged into the Manager Portal as a Site Manager and that call recording has been enabled for your extension, or on-demand recording was used. If you do not know your login name or password, please click here or contact CallHarbor Support . Recording Retention Time Locate a Ca…
Call Recordings
This article assumes you are logged into the Manager Portal as an Office Manager and that call recording has been enabled for your extension, or on-demand recording was used. If you do not know your login name or password, please click here or contact CallHarbor Support . Recording Retention Time Locate a…
Call Recordings
This article assumes you are logged into the Manager Portal as a Call Center Supervisor and that call recording has been enabled for your extension, or on-demand recording was used. If you do not know your login name or password, please click here or contact CallHarbor Support . Recording Retention Time L…
Record New Intro Greeting or Menu Prompt
This article assumes that you are already signed into theas an Office Manager or Site Manager, and the auto attendant is already created. If you are a Site Manager, the auto attendant must be assigned to your Site in order for the auto attendant to be accessible. If you do not know your login name or password, pleas…
Record Calls
Please note that it is your responsibility to ensure compliance with all applicable laws and regulations regarding the recording of calls. We strongly recommend that you familiarize yourself with the legal requirements in your jurisdiction before recording any calls. Record Calls On Demand Record All Calls Record …
Call Recordings
This article assumes you are logged into the Manager Portal as a Basic User and that call recording has been enabled for your extension, or on-demand recording was used. If you do not know your login name or password, please click here or contact CallHarbor Support . Recording Retention Time Locate a Call…
Call Recordings
This article assumes you are logged into the Manager Portal and that call recording has been enabled for your extension, or on-demand recording was used. If you do not know your login name or password, please click here or contact CallHarbor Support . Recording Retention Time Locate a Call * Your Extens…
Star Codes / General Codes
What are Star Codes? Star Codes Star Codes While On a Call General Codes Other * Auto Attendants * Timeframes Using Timeframe Toggle Star Codes Enable Disable What are Star Codes? Star Codes are codes that can either be called or dialed while on a call for a specific feature or function to happen. S…
