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Showing articles from troubleshooting tag

What do I do if I have call quality issues?

When should I report call quality issues? It is not out of the ordinary to have one or two calls that sound fuzzy or staticky (this can be caused by the callers end, internet issues, and many more things), but if you have repeated quality issues you should report them to us. What information do I need to have wh…

Issues with Faxing

If you are having any issues with faxes, please contact CallHarbor Support Please include all the following information: * Name * Company * Extension Number in the phone system * Username and Email Address associated with eFax account (if applicable) * Send and Receive using: printer, eFax portal, or email *…

Factory Reset Polycom Phone

***Do not factory reset your phone unless instructed by a CallHarbor Support Tech*** When do I want to factory reset my phone? A factory reset will fix many small problems that happen with phones. Sometimes you will be asked to factory reset a phone by one of our support techs, but you should never do a factory res…

Contact CallHarbor Support

Phone 833-363-VOIP x2 313.263.3663 x2 or dial 611 from your CallHarbor Phone Email [email protected] Web Form Chat Visit our support website  or log into our portal . Click on the chat icon located in the bottom left or right-hand corner.

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