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Types of Time Frames
There are 5 different time frames that can be created.
- Always
- Certain days of the week and times - Business Hours or Weekends
- Specific dates or ranges - Vacation Schedules, Temporary Closures, etc.
- Holidays - Holidays
- Custom - Do Not Use This Type
Always
The Always time frame is active when no other time frame is applicable.
Certain days of the week and times
If setting a Business Hours time frame, select Certain days of the week and times. Then check the days that are to be used in this time frame and enter the times to accommodate the range you wish to set. If you wish to split the day into two ranges; morning and afternoon; then click on the green plus sign. This then allows you to set two different time ranges within one day. Continue on until your time frame has been configured and then click Save.
-If you need to set a time outside of a 15-minute interval you can enter it by typing. (Example: 9:20 AM can be entered by typing 920am into the field.)
-Selecting 'Copy to all' will set all days to those hours.
-Please reach out to CallHarbor support if setting non-recurring business hours to ensure its set up properly.
Specific dates or ranges
If setting a time frame for a holiday that only lasts one day, enter the date of the holiday in the box on the left and right side. If setting a time frame for a date range enter the beginning and ending dates of the holiday.
Keep in mind you can create a time frame with multiple ranges in it.
