The Web Softphone Progressive Web App (PWA) allows for access to the web softphone from your desktop. This also allows for the web softphone to utilize Chrome to run without opening Chrome

To download the Progressive Web App (PWA) of the Web Softphone, you must log into the Web Softphone in Chrome. (click that link to open the web softphone, or for a guide on using the Web Softphone click here)

Once logged into the web softphone, locate the download button in the URL:


Next, click install when the Install App popup appears:

The PWA will be downloaded to your computer. Once installed, please log into the PWA using your extension's credentials, and close out of the web softphone in Chrome.