The Web Softphone Progressive Web App (PWA) allows access to the web softphone from your desktop. This also allows the web softphone to utilize your browser without opening the browser.

To download the Progressive Web App (PWA) of the Web Softphone, you must log into the Web Softphone.

For a guide on using the Web Softphone, please click here.

Google Chrome

Once logged into the web softphone, locate the download button in the URL:


Next, click install when the Install App popup appears:

The PWA will be downloaded to your computer. Once installed, please log into the PWA using your extension's credentials, and close out of the web softphone in Chrome.

Microsoft Edge

Once logged into the web softphone, locate the download button in the URL:

Next, click install when the Install App popup appears:

After Installation, select the options you would like set:

You may need to log in again for the options to be available

Once installed, close out of the web softphone in Microsoft Edge