10DLC Rejection Code 851
If your 10DLC campaign was rejected due to the 851 rejection code, this indicates issues with your privacy policy, opt-in message, opt-out message, and/or help message. Please ensure your registration fields meet the following requirements: Privacy Policy Make sure you’ve provided a compliant privacy policy: * …
10DLC Rejection Code 861
Resolving 861 Rejection Code for 10DLC Campaigns If your 10DLC campaign was rejected due to the 861 rejection code, this indicates issues with your Call To Action (CTA) field, opt-in message, opt-out message, help message, and/or messaging terms and conditions. Ensure your form answers meet the following requirement…
10DLC Rejection Code 806
If your 10DLC campaign was rejected due to rejection code 806: (" Unable to verify, needs compliant and accurate CTA information. Update with specific path for mobile opt-in. (806)"), follow the steps below to resolve the issue. (Note: The exact wording of your rejection notice may vary.) You will need to: *…
10DLC Call To Action Requirements
What is the Call to Action / Message Flow Field? The Call to Action (CTA) or Message Flow field clearly and accurately describes how a consumer opts in to receive text messages from your organization. It should list all opt-in methods you use. Requirements for the Call to Action / Message Flow Field Carriers wil…
New 10DLC Requirement: Messaging Terms and Conditions
Mobile carriers now require all message senders to have a terms and conditions page for 10DLC approval. The terms and conditions page must include: * Brand/Company Name * Types of messages consumers can expect to receive * Message frequency disclosure (Example: Message frequency varies) * Message & data rates …
10DLC Campaign Registration
In order to send text messages with your CallHarbor phone numbers, you will need to register your business for 10DLC. If you have phone numbers enabled for SMS, you should have received an email from CallHarbor support with instructions on registering for 10DLC. If you have not received an email, please open a ticket…
10DLC Number Pooling
In order to send text messages with your CallHarbor phone numbers, you will need to register your business for 10DLC. If you have phone numbers enabled for SMS, you should have received an email from CallHarbor support with instructions on registering for 10DLC. If you have not received an email, please open a ticket…
10DLC Brand Registration
In order to send text messages with your CallHarbor phone numbers, you will need to register your business for 10DLC. If you have phone numbers enabled for SMS, you may have received an email from CallHarbor support with instructions on registering for 10DLC. If you have not received an email, please open a ticket wi…
10DLC Requirements
When you register your business for 10DLC messaging, you must also agree to the following requirements set forth by the mobile carriers. Please note, that this does not constitute legal advice, or a comprehensive list of requirements for compliant messaging campaigns. For more detailed information on running a compl…
10DLC Pricing
Mobile carriers in the United States have partnered with multiple upstream providers to register businesses with 10DLC. These providers include The Campaign Registry and the Direct Connect Aggregators. As a service provider, CallHarbor is required to collect our customer's information and submit it to these providers…
