Mar 22, 2023
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How do I change the default hold music for my domain?
- Start by logging into call harbor and clicking on the music on hold icon.
- Once you have entered into the Music on hold page, click the Add Music button. The Add Music popup window will appear.
- Once the popup window appears, click the browse button and select the audio file you want to add. Then enter a name for it in the Song Name field and press upload.
How do I change the hold music for a specific user?
If you want one user to have a different hold music then your domain hold music, you can set their hold music.
- Start by logging into call harbor and clicking on the music on hold icon.
- Once you have entered into the Music on hold page, you will want to enter the extension of the user in the top left corner.
- Next, click the Add Music button. The Add Music popup window will appear.
- Once the popup window appears, click the browse button and select the audio file you want to add to the user. Then enter a name for it in the Song Name field and press upload.