Dec 18, 2024
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Mobile carriers now require all message senders to have a terms and conditions page for 10DLC approval. The terms and conditions page must include:
- Brand/Company Name
- Types of messages consumers can expect to receive
- Message frequency disclosure (Example: Message frequency varies)
- Message & data rates may apply disclosure
- Customer care contact information (Text HELP for help, contact [email address] for support, etc.)
- Opt-out instructions
- Privacy Policy Link
Here is a fill in the blank example:
Messaging Terms & Conditions
By opting in to messaging, you agree to receive text messages about _________ from [Company Name]. Message frequency varies. Message and data rates apply. For help, reply HELP or email us at [email address]. You can opt out at any time by replying STOP. [Privacy Policy Link]