Why would I reboot my phone?

A reboot is nondestructive and many issues with your phone can be solved by rebooting it. A reboot is sometimes required for the phone to update with new information like user names.

Polycom

1. Start by pressing the home button. It is the button that looks like a house.

2. Navigate over to settings. You use the arrow pad to move over.

3. Select basic.

4. Scroll down and select restart phone

5. You will be asked are you sure. Select the yes softkey.

Yealink Desk Phone

To restart a Yealink desk phone you press and hold the X (1) button until the reboot window pops up then press the OK softkey (2).
If you do not have an X key, use the * key

Yealink Cordless

1. Press the OK button to open the menu and select the icon that looks like a gear.

2. Scroll down and select system settings.

3. Select base restart.

4. Enter 0000 for the PIN. and select done. This will restart your phone.

Reboot All Phones

This article assumes you are logged into the Manager Portal as a Site Manager or Office Manager.

If you do not know your login name or password, please click here or contact CallHarbor Support.

1. Select the Inventory Tab.

2). Switch to the 'Phone Hardware' sub-tab

3. Click the checkboxes to select the phones you want to reboot (A).
You can also use the top-most checkbox (B) to select every phone in your system.
Next, you can click on the reboot button (C) to open up the reboot window.

4. In the Reboot window, you will see a list of phones that will be rebooted(A).
You can start the reboot by pressing the reboot button(B).
The phones will reboot one at a time. We recommend starting the reboot after hours or informing your users that a reboot will be sent so they do not think their phone is malfunctioning.